Skip to content
Tree House Jobs
All jobs

Supervisory Program Management Specialist

Federal Aviation Administration · Canton, OH 44702 · Posted 11d ago

Full-timeOn-siteAdministrative & Office
Pay
$111,779 – $216,637/yr
Schedule
Full-time
Closes
Sep 28, 2026

About the role

This position serves as a Supervisory Program Management Specialist in the Safety Management, Analytics and Systems Integration Division, Safety Analysis Branch, AFS-930, providing front-line supervision. Incumbent will execute the Agency's aviation safety mission while responsible for communicating and building change coalitions, seeking out opportunities to involve teams in supporting change across the organization, employing best practices for sponsoring change and managing resistance. The Front-Line Manager assists in the planning, organizing, setting priorities and allocation of work for a unit, group or team. Defines/ redefines priorities as needed while meeting changing demands. Manages and monitors individual and unit, group, or team performance standards with organizational initiatives, goals, and objectives by providing feedback, acknowledging achievement, and addressing performance deficiencies. Incumbent has authority and responsibility to make decisions and take action in the assigned program areas, subject to higher level manager's administrative review. Higher-level management reviews performance periodically by utilizing/reviewing work products, status reports, and organizational measures in place to ensure timeliness, policy compliance, and overall alignment with the Flight Standards Service. Directs the work of subordinate employees at the organizational unit level creating appropriate expectations for achieving intended results. Managerial duties include planning, organizing, setting priorities; assigning and allocating work for a unit, group, or team; monitoring and evaluating performance; coaching and developing employee capabilities; approving leave; and taking or recommending corrective/disciplinary action, as appropriate. Defines/redefines priorities as needed while meeting changing demands. Delegates the work that is appropriate for others under their direct supervision. Applies advanced knowledge of the technical and administrative aspects of the directed work, typically governed by established guidelines, policies, and procedures. Faces challenges or barriers, taking time to consider and discuss a range of relevant views from direct reports, peers and others. Works collaboratively with stakeholders and service providers in designing and providing a sound business case to next-level manager for fiscal and human resource needs that support individual direct reports and the unit, group, or team, aligning with the expectations of Flight Standards (FS). Contributes views, perspective, and experience as a member of the office, branch, or division leadership team. Anticipates changes that affect organizational vision and assists in developing new policies and procedures. Develops strategies to implement organizational change. Demonstrates a positive attitude to achieving results, quickly recovering from setbacks, and learning from experience. Models creative thinking and innovation. Selects or recommends selection of non-supervisory employees for positions in the unit. Ensures direct reports are competent in their role and range of responsibility. Provides guidance and mentoring to enhance employee's knowledge and ability. Demonstrates leadership and commitment to the FAA model EEO program. Ensures equal opportunity for all employees or applicants through compliance with applicable laws and regulations to eliminate discrimination, harassment, and retaliation. Cooperates fully and ensures the full cooperation of employees under his/her supervision in authorized EEO complaint processing. Seeks assistance and/or guidance from the FAA Office of Civil Rights and other staff offices immediately as EEO questions arise and as the need for EEO training is identified. Consistently treats others with respect and handles emotionally charged or controversial issues responsibly, fairly and effectively. Demonstrates and fosters high standards and ethical behavior. Models commitment to public service and the mission of the FAA. Performs other duties as assigned.

What we are looking for

To qualify for this position, you must demonstrate in your application that you possess at least one year of specialized experience equivalent to FV-I, FG/GS-13 grade level. Specialized experience is experience that has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position. Experience includes experience monitoring and evaluating programs for compliance with regulations and standards. Experience analyzing, or the ability to effectively analyze, Air Carrier or General Aviation data using systems such as the Safety Assurance System, Safety Performance Analysis System, the Consolidated Analytics Site, or comparable aviation data platforms and/or tools. Demonstrated experience conducting analysis to support, make or drive proactive/predictive, risk-based certification management or other significant decisions. In addition to the above, this vacancy has a Quality Ranking Factor, listed below. Applicants who meet this factor will be placed in a Well Qualified category. This factor is also listed under the Other Factors section. Experience analyzing, or the ability to effectively analyze, Air Carrier or General Aviation data using systems such as the Safety Assurance System, Safety Performance Analysis System, the Consolidated Analytics Site, or comparable aviation data platforms and/or tools. Please explain and provide examples.

Similar openings

  • Accreditation Specialist

    Better Business Bureau, Canton Region/Greater WV · Canton, OH 44703

    Position Title: Accreditation Specialist Benefits: Eligible for full-time employee benefits Work Schedule: • Monday–Thursday: 8:00 a.m. – 4:00 p.m. • Friday: 8:00 a.m. – 3:30 p.m. Position Summary The Accreditation Specialist is responsible for providing administrative and operational support to the Vice President of Accreditation in the processing, qualification, renewal, and retention of BBB Accredited Businesses. This position plays an important role in ensuring that new accreditation applications are processed accurately and efficiently, company information and BBB records remain current and accurate, and existing Accredited Businesses receive timely and professional assistance throughout the renewal process. The ideal candidate will be highly organized, detail-oriented, professional, and comfortable communicating with businesses by telephone, email, and in person. The Accreditation Specialist must be able to manage multiple priorities while maintaining a high level of accuracy and customer service. Essential Duties and Responsibilities Accreditation Applications • Assist with the processing of new BBB Accreditation applications. • Review applications for completeness and accuracy. • Conduct preliminary research and gather information necessary to qualify prospective Accredited Businesses. • Assist the Vice President of Accreditation in determining whether businesses meet BBB Accreditation standards and requirements. • Follow up with applicants to obtain missing information or documentation. • Enter and maintain accurate business information in BBB systems and databases. • Communicate with prospective businesses regarding the accreditation process and requirements. • Assist with the preparation and processing of accreditation approvals, denials, and other correspondence as directed. Data Quality and Record Maintenance • Maintain accurate and up-to-date business records within BBB databases and systems. • Research and correct inaccurate, incomplete, or outdated business information. • Verify business names, addresses, telephone numbers, websites, ownership information, and other relevant company data. • Identify duplicate or inconsistent records and assist in resolving data issues. • Perform periodic data-quality reviews to ensure the integrity of BBB records. Accreditation Renewals and Retention • Assist with the annual renewal process for existing BBB Accredited Businesses. • Contact Accredited Businesses regarding upcoming renewals and outstanding information. • Assist in processing renewal paperwork and updating business records. • Help identify businesses that may be at risk of non-renewal and bring concerns to the attention of the Vice President of Accreditation. • Provide professional and responsive customer service to existing Accredited Businesses. • Assist with retention efforts and other activities designed to strengthen relationships with BBB Accredited Businesses. Administrative Support • Provide administrative assistance to the Vice President of Accreditation as needed. • Prepare correspondence, reports, spreadsheets, lists, and other materials. • Assist with tracking applications, renewals, follow-ups, and other accreditation-related activities. • Maintain confidentiality of business and organizational information. • Answer telephone calls and respond to emails in a professional and timely manner. • Assist with scheduling meetings, appointments, and other accreditation-related activities. • Perform other duties and responsibilities as assigned by the Vice President of Accreditation. Special Events and Community Activities The Accreditation Specialist will assist with BBB events and activities throughout the year, including but not limited to: • Annual BBB Shred Events and related community events. • Annual BBB Golf Outing. • Trade shows and business expos. • BBB promotional and educational events. • Community outreach activities. • Other BBB events, programs, and initiatives as assigned. Participation may occasionally require adjusted hours or work outside the employee's normal schedule, with appropriate notice. Qualifications Required: • High school diploma or equivalent. • Strong organizational and time-management skills. • Excellent attention to detail and accuracy. • Strong written and verbal communication skills. • Professional telephone and email communication skills. • Ability to work independently and as part of a team. • Ability to maintain confidential information. • Proficiency with Microsoft Office, including Word, Excel, and Outlook. • Ability to learn and effectively use BBB databases and other software systems. • Ability to manage multiple tasks and priorities in a deadline-driven environment. Preferred: • Previous experience in an administrative, customer service, sales support, membership, accreditation, or business-services position. • Experience working with databases or CRM systems. • Previous experience working with businesses or nonprofit organizations. • Knowledge of the Better Business Bureau mission, standards, and accreditation process. Knowledge, Skills, and Abilities The successful candidate should demonstrate: • Attention to Detail: Ability to identify errors and maintain accurate records. • Organization: Ability to manage applications, renewals, follow-ups, and other assignments efficiently. • Customer Service: Ability to interact professionally and positively with business owners, managers, employees, and the public. • Communication: Ability to communicate clearly and professionally by phone, email, and in person. • Judgment: Ability to recognize issues that require additional review and bring them to the attention of the Vice President of Accreditation. • Technology: Ability to learn new software, databases, and internal systems. • Teamwork: Willingness to assist other BBB staff and departments when needed. • Flexibility: Willingness to take on additional responsibilities and assist with special projects and events. Performance Expectations The Accreditation Specialist is expected to: 1. Process accreditation applications accurately and in a timely manner. 2. Maintain a high level of data accuracy within BBB systems. 3. Provide professional and courteous service to prospective and existing Accredited Businesses. 4. Meet established deadlines for applications, renewals, follow-ups, and administrative assignments. 5. Maintain confidentiality and demonstrate sound professional judgment. 6. Work collaboratively with the Vice President of Accreditation and other BBB staff. 7. Represent the Better Business Bureau in a professional manner at all times. 8. Demonstrate a willingness to assist with BBB programs, events, and organizational initiatives. Physical and Work Requirements The position is primarily an office-based position and requires the ability to: • Sit and work at a computer for extended periods. • Communicate by telephone and email throughout the workday. • Occasionally lift and carry materials and supplies associated with BBB events. • Assist with setup, operation, and breakdown of trade shows, Shred Events, the Annual Golf Outing, and other BBB events as needed. Compensation and Benefits This is a full-time, non-exempt position. The employee will be eligible for BBB Canton employee benefits in accordance with the organization's current benefit policies and eligibility requirements. Disclaimer This description covers core duties but isn’t exhaustive. Responsibilities may adjust based on organizational needs. The Better Business Bureau serving the Canton Region / Greater West Virginia is an equal opportunity employer.

    $15 – $16/hrAdministrative & Office4d ago

  • Accounting Clerk

    Metalico · Girard, Trumbull County

    The Accounting Clerk is responsible for coordinating and continuously improving invoice and payment processes, maintaining inventory accuracy and cost controls, and providing accounting and operational support across multiple locations. This role works closely with operations, site controllers, and scale operators to ensure accurate financial reporting, inventory reconciliation, and compliance with company policies and audit requirements. Essential Job Functions: Process and manage all… This is a summary. Read the full posting and apply on the employer's site.

    $1,000 – $1,000/hrvia AdzunaAccounting & Finance15h ago

  • Supervisory Government Information Specialist

    Internal Revenue Service · Canton, Ohio

    WHAT IS PRIVACY? A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions Position(s) are to be filled in following area(s): PRVCY - Government Liaison-Disclosure and Safeguards - Disclosure Remain in POD - The vacancy will be filled at the selectee's official permanent position of record, post-of-duty (POD). REVIEW THE ADDITIONAL INFORMATION BELOW FOR FURTHER DETAILS General Manager Duties: As a Front Line Manager you will: Plan work to be accomplished by subordinates, sets and adjusts short-term priorities and prepares schedules for completion of work. Assign work to subordinates based on priorities, selective consideration of the difficulty and requirements of assignments, and the capabilities of employees. Evaluate work performance of subordinates and makes recommendations for outstanding performance recognition and/or disciplinary action. Give advice, counsel or instruction to employees on work and administrative matters. Interview candidates for positions within the organization/unit and recommend appointment, promotion or reassignment to such positions. Hear and resolve complaints from employees, refer group grievances and/or more serious unresolved complaints as appropriate. Effect minor disciplinary measures, such as warnings and reprimands, recommend other actions in more serious cases. Identify developmental and training needs of employees, providing or arranging for needed development and training. Initiate ways to improve production, work processes and/or to increase the quality of the work directed. The following are the job specific duties of this position. You will have the opportunity to learn to perform these duties and receive training to help you grow in this position. The Disclosure Manager supervises a staff of technical and clerical employees performing disclosure duties and is responsible for assigning, directing, and reviewing the work of subordinates. The Disclosure Manager directs a complex administrative program segment responsible for the strategic planning, regulatory implementation, and operational oversight of the disclosure program initiatives, within a field or campus office, serving one or more states and/or Federal judicial districts. The incumbent plans, develops, and evaluates disclosure program objectives, ensuring alignment with national disclosure policies and litigation risk mitigation strategies. The Disclosure Manager maintains extensive, high-level interactions with executives, managers, and employees across the organization, disclosure professionals at all levels of the IRS, TIGTA executives, and representatives from other federal, state, and local government entities, as well as GAO officials, taxpayers and their authorized representatives, exempt organizations, local stakeholder groups, and legal professionals, including independent counsel and U.S. Attorneys. STANDARD POSITION DESCRIPTIONS (SPD): PD26041 Visit the IRS SPD Library to access the position descriptions.

    $125,776 – $197,200/yrvia USAJOBSAdministrative & Office17h ago