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This position serves as a Supervisory Program Management Specialist in the Safety Management, Analytics and Systems Integration Division, Safety Analysis Branch, AFS-930, providing front-line supervision. Incumbent will execute the Agency's aviation safety mission while responsible for communicating and building change coalitions, seeking out opportunities to involve teams in supporting change across the organization, employing best practices for sponsoring change and managing resistance. The Front-Line Manager assists in the planning, organizing, setting priorities and allocation of work for a unit, group or team. Defines/ redefines priorities as needed while meeting changing demands. Manages and monitors individual and unit, group, or team performance standards with organizational initiatives, goals, and objectives by providing feedback, acknowledging achievement, and addressing performance deficiencies. Incumbent has authority and responsibility to make decisions and take action in the assigned program areas, subject to higher level manager's administrative review. Higher-level management reviews performance periodically by utilizing/reviewing work products, status reports, and organizational measures in place to ensure timeliness, policy compliance, and overall alignment with the Flight Standards Service. Directs the work of subordinate employees at the organizational unit level creating appropriate expectations for achieving intended results. Managerial duties include planning, organizing, setting priorities; assigning and allocating work for a unit, group, or team; monitoring and evaluating performance; coaching and developing employee capabilities; approving leave; and taking or recommending corrective/disciplinary action, as appropriate. Defines/redefines priorities as needed while meeting changing demands. Delegates the work that is appropriate for others under their direct supervision. Applies advanced knowledge of the technical and administrative aspects of the directed work, typically governed by established guidelines, policies, and procedures. Faces challenges or barriers, taking time to consider and discuss a range of relevant views from direct reports, peers and others. Works collaboratively with stakeholders and service providers in designing and providing a sound business case to next-level manager for fiscal and human resource needs that support individual direct reports and the unit, group, or team, aligning with the expectations of Flight Standards (FS). Contributes views, perspective, and experience as a member of the office, branch, or division leadership team. Anticipates changes that affect organizational vision and assists in developing new policies and procedures. Develops strategies to implement organizational change. Demonstrates a positive attitude to achieving results, quickly recovering from setbacks, and learning from experience. Models creative thinking and innovation. Selects or recommends selection of non-supervisory employees for positions in the unit. Ensures direct reports are competent in their role and range of responsibility. Provides guidance and mentoring to enhance employee's knowledge and ability. Demonstrates leadership and commitment to the FAA model EEO program. Ensures equal opportunity for all employees or applicants through compliance with applicable laws and regulations to eliminate discrimination, harassment, and retaliation. Cooperates fully and ensures the full cooperation of employees under his/her supervision in authorized EEO complaint processing. Seeks assistance and/or guidance from the FAA Office of Civil Rights and other staff offices immediately as EEO questions arise and as the need for EEO training is identified. Consistently treats others with respect and handles emotionally charged or controversial issues responsibly, fairly and effectively. Demonstrates and fosters high standards and ethical behavior. Models commitment to public service and the mission of the FAA. Performs other duties as assigned.

Join the U.S. Office of Personnel Management (OPM) Shared Service Center! We're looking for talented professionals to help deliver solutions that support federal agencies nationwide. As Lead HR Specialist (Compensation), you will lead compensation and payroll operations, provide expert pay and leave guidance, oversee customer projects, resolve payroll issues, and support service delivery improvements. Lead a team performing compensation, payroll, time and attendance, and leave administration work for customer agencies. Balance workload, monitor progress, review completed work, and report team accomplishments, issues, and training needs. Provide technical guidance on Federal pay setting, leave programs, incentives, work schedules, and related compensation authorities. Review pay and leave policies, payroll data, compensation records, and time and attendance records for accuracy and compliance. Resolve payroll discrepancies, overpayments, leave errors, debt issues, waiver requests, and pay disputes. Manage compensation and payroll projects, track deliverables, brief customers, and coordinate actions through resolution. Support business development by preparing briefings, pricing proposals, agreements, budget estimates, and service improvement efforts.

Join the U.S. Office of Personnel Management (OPM) Shared Service Center! We're looking for talented professionals to help deliver solutions that support federal agencies nationwide. As a Human Resources Specialist (Employee Benefits), you will serve as a senior advisor and project manager overseeing Federal employee benefits and Workers' Compensation programs, providing technical guidance, evaluating program effectiveness, and ensuring compliant, customer-focused HR service delivery. Serve as project manager for reimbursable HR initiatives involving employee benefits, personnel processing, records management, pay, and time and attendance services. Evaluate and administer Federal employee benefits programs, including retirement, insurance, Thrift Savings Plan, and leave programs for serviced agencies. Manage retirement application processing, including counseling employees, preparing annuity estimates, reviewing service histories, and ensuring compliant submissions. Oversee Workers' Compensation programs by monitoring claims, conducting quality reviews, ensuring regulatory compliance, and supporting return-to-work efforts. Provide senior-level technical guidance on benefits and retirement matters, including complex coverage determinations, disability retirement, and FERCCA cases. Analyze program metrics, develop reports and recommendations, and implement process improvements to enhance service delivery and regulatory compliance. Develop and deliver training, retirement briefings, and benefits education programs while advising managers, employees, and HR staff on benefits policies and procedures.

Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information. The primary purpose of this position is to plan, manage, coordinate, advise, execute and train on matters pertaining to Protocol and to serve as event planner for visits by distinguished visitors and groups to include special purpose meetings and conferences, awards presentations and various ceremonies. Assist with implementing policies and procedures for Protocol. Plans, formulates, manages, advises, coordinates, directs, administers and executes protocol activities including: changes of command, conferences, executive level meetings, retirements, promotions, commander's call, visits by distinguished official guests and groups, special presentations and awards programs, special ceremonies, special purpose conferences and projects in support of the AFMC Commander, Command Chief, Deputy Commander, Executive Director and Director of Staff ("Top Five"). Upon notification of impending visits, plans and establishes the programming for the visit to assure senior leaders' status and prestige are maintained and enhanced. Conducts research of visitor or visitor's history, preferences and background to preclude any breach of protocol or customs and courtesies. Attends functions and monitors activities in support of the Protocol Office; briefs Commander, Command Chief, Deputy Commander, Executive Director and Staff Directorates on special functions/events, providing written materials as required on items to be requested and approved. Plans, manages, and schedules special ceremonies such as retirements, decorations, and special acts awards presided over by the Top Five. Verbally and in writing (email), accurately communicates information to command staff, internal/external OPRs, supervisor, co-workers and internal/external customers. Working knowledge of pertinent budgeting and accounting practices to project, monitor and document expenditures.

Join the U.S. Office of Personnel Management (OPM) Shared Service Center! We're looking for talented professionals to help deliver solutions that support federal agencies nationwide. As an HR Specialist (Compensation) at the GS-0201-13, you will be part of OPM's Federal Talent Management Center. If selected, you will be responsible for serving as a senior compensation and payroll advisor, overseeing pay and leave policy, payroll operations, and customer projects for serviced Federal agencies. Serves as the senior Human Resources Specialist for compensation, payroll, and time and attendance operations for assigned customer agencies. Manages customer projects related to compensation and payroll services, including developing project plans, coordinating deliverables, tracking actions, and ensuring timely resolution of issues. Provides authoritative guidance to employees and management on pay and leave laws, regulations, policies, including advanced pay setting, special pay matters, leave entitlements, incentives, retirement contributions, and associated benefits impacts. Investigates and resolves complex payroll issues such as overpayments, underpayments, improper deductions, debt and garnishment actions, and time and attendance discrepancies. Leverages automated payroll, time and attendance, and inquiry systems (e.g., EPP, MyPay, GovTA, QuickTime) to analyze data, monitor, and research and resolve complex issues, ensuring timely and accurate resolution. Leads audits, debt processing, payroll estimates, and data calls by providing accurate information and ensuring the integrity and reliability of payroll records. Collaborates with agency officials, HR specialists, payroll technicians, timekeepers, quality assurance staff, counsel, and other stakeholders to resolve complex pay issues, strengthen internal controls, and improve service delivery.

Securing Travel, Protecting People - At the Transportation Security Administration, you will serve in a high-stakes environment to safeguard the American way of life. In cities across the country, you would secure airports, seaports, railroads, highways, and/or public transit systems, thus protecting America's transportation infrastructure and ensuring freedom of movement for people and commerce. This Customer Support and Quality Improvement Manager position is located at John Glenn Columbus International Airport (CMH), Transportation Security Administration, Department of Homeland Security (DHS). Duties include but are not limited to: Assist the Federal Security Director (FSD) of the airport in managing and assuring attainment of quantitative and qualitative customer satisfaction goals. Serve as the primary point of contact and manage airport customer service and quality assurance programs. Serve as a liaison between the FSD and concerned parties at the airport, i.e., the traveling public, air carriers, on-site vendors/retailers, and various groups and representatives from the aviation industry on customer support and quality improvement matters. Serve as the primary coordinator for FSD and staff involvement in community activities. Develop and maintain customer feedback loop to improve techniques for gathering data and information. Conduct studies and surveys aimed to improve customer support programs and operating policies and procedures. Manage customer concerns and resolve issues or complaints in a timely fashion. Collect, maintain, and create reports utilizing standard data and survey information. Provide technical and administrative direction to the FSD's staff on customer support and quality improvement matters.

Serves as Management and Program Assistant at Dayton Tower by providing administrative support within the facility as well as for other air traffic control facilities within the Indianapolis District. Performs a combination of routine, multiple and varying administrative tasks in support of agency administrative programs, policies, and procedures. Assists managers, support staff, and other employees in day-to-day operations. Applies experience and advanced knowledge to plan and perform administrative assignments with a broad understanding of how administrative assignments contribute to organizational activities. Specialized assignments include the following: Initiates requests for personnel actions and other documents required to fill vacancies and effect other personnel actions (promotions, details, resignations, certification, etc.). Coordinates questions with the servicing HR office regarding personnel actions, routine discrepancies, and missing/vague guidance. Maintains and updates organizational systems to ensure accurate account of staff levels, employee position assignments and employee status. Collects, compiles and formats historical and trending financial information to contribute to the preparation and submission of budget requirements. Modifies and maintains automated systems for tracking obligation and expenditures of funds throughout the execution phase of the annual operating budget cycle. Initiates or reviews procurement requests for equipment and other items as needed. Ensures justification of requested items meet criteria for expenditures. Ensures effective management and internal controls of assigned agency property through periodic inventories in accordance with agency guidelines. Performs time and attendance duties for large groups of employees with varying and/or frequently changing working times, shifts, schedules, premium pay entitlements, pay systems, position tenure, and/or collective bargaining unit differences. Utilizes travel system to initiate, complete, review and validate travel authorizations and vouchers to ensure compliance with governing guidelines. Ensures compliance with facility, regional, and service area facility security guidelines and policies governing the issuance of keys, parking decals, identification badges, proximity cards, and other access credentials for FAA employees, contract employees and visitors. Independently uses a variety of software to prepare narrative and statistical reports, graphs, and charts. Accomplishes work under the general supervision of a manager and minimal oversight of a team lead or higher level professional. Demonstrates considerable independence in planning time, and coordinates only as needed with a manager or more experienced employee to prioritize assignments and use assigned resources. Established policies/procedures provide guidance for most assignments, but allow some discretion for the employee to select the most appropriate approach(es) or to recommend new approaches. Identifies and informs managers and/or other employees of problems/issues that require their attention and helps them develop and recommend solutions. Provides guidance to lower level support staff members for handling routine problems and issues. Work is reviewed periodically, typically through status reports and at completion, to ensure policy compliance and alignment with the requirements of projects and/or work activities. Completed work is compliant and accepted without significant changes. Work impacts the effectiveness and efficiency of administrative services provided to facilities geographically dispersed through a district. The workforce and the organization rely heavily upon this position for accuracy and timeliness in the completion of assigned tasks. Work activities typically support multiple projects/programs and contribute to the objectives of one or more organizational units and/or major subdivisions. Contacts are typically internal and external. Internal contacts frequently involve managers and employees from more than one organizational unit, major subdivision, and/or LOB/SO to share information, coordinate efforts, and discuss the statuses of assignments.

Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information. The primary purpose of this position is to to advance AFLCMC's ability to acquire, develop, support and sustain Products and Services by generating logistics solutions and supporting personnel. Serves as the focal point for planning, management, and coordination of life cycle logistics support for a major weapon system or subsystem. Responsible for planning, managing, and coordinating the total cradle-to-grave life cycle logistics support for assigned systems or subsystems, integrating separate functions of supply, maintenance, procurement, and quality assurance into logistics activities required to sustain system fielding. Manages, monitors, evaluates, and coordinates ILS plan implementation. Manages and monitors acquisition projects throughout their execution. Monitors functional and supporting organization compliance with milestones and performance criteria. Serves as the senior technical advisor on contracts. Assists users in translating project plans into contractual documents. Develops comprehensive logistics evaluation criteria to measure contractor progress in meeting program objectives. Serves as the senior representative and spokesperson in communicating program matters. Represents higher-level officials at command conferences to advise on current and future status of the program relative to acquisition logistics.

Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information. The primary purpose of this position is to advance AFLCMC's ability to acquire, develop, support and sustain Products and Services by generating logistics solutions and supporting personnel. This position exercises second or third level logistics supervisory and managerial authorities for an assigned AFLCMC Directorate organization. Plans, organizes, and oversees the activities of the organization, ensuring that logistics management operations comply with legal and regulatory requirements and meets customer needs. Plans logistics management workload to be accomplished by subordinates, sets and adjusts short/long-term priorities, and prepares schedules for completion of work. Participates in special logistics management operation projects and initiatives and performs special assignments. Represents the organization with a variety of installation and functional area organizations. Meets with key customers and coordinating officials to assess customer satisfaction, explain organization policy and procedures, and resolves significant problems that arise.

Corrections professionals who foster a humane and secure environment and ensure public safety by preparing individuals for successful reentry into our communities. Handles routine inquiries from both staff and inmates, providing technical assistance and answering questions regarding the general nature of correctional programs. Receives visitors to the office, determines the nature of the requests and directs them to the appropriate staff or personally provides the information desired when routine or procedural matters of the office are involved. Reviews correspondence prepared for the supervisor and other staff.Assists the Unit Manager and staff members in the procedural aspects of expediting the work of this office. Along with all other correctional institution employees, incumbent is charged with responsibility for maintaining security of the institution. The staff correctional responsibilities precede all others required by this position and is performed on a regular and recurring basis.