Arbitration agreement and class action waiver
This is part of the terms of service. It is on its own page because it is long, and because it is the part most worth reading before you agree to it.
Last updated September 2026.
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS. EXCEPT FOR CERTAIN TYPES OF DISPUTES DESCRIBED BELOW, YOU AND TREE HOUSE JOBS AGREE THAT DISPUTES BETWEEN YOU WILL BE RESOLVED BY INDIVIDUAL BINDING ARBITRATION RATHER THAN IN COURT. THIS MEANS THAT YOU AND TREE HOUSE JOBS WAIVE THE RIGHT TO A TRIAL BEFORE A JUDGE OR JURY AND, TO THE FULLEST EXTENT PERMITTED BY LAW, THE RIGHT TO PARTICIPATE IN A CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE ACTION.
1. Agreement to Arbitrate
You and Tree House Jobs, LLC, together with its parents, subsidiaries, affiliates, officers, directors, employees, agents, successors, and assigns (“Tree House Jobs,” “we,” “us,” or “our”), mutually agree that any Dispute between you and Tree House Jobs will be resolved through final and binding individual arbitration, except as specifically provided in this Arbitration Agreement.
This Arbitration Agreement is intended to be broadly interpreted.
For purposes of this Agreement, a “Dispute” means any claim, controversy, or dispute arising out of or relating to:
your use of TreeHouseJobs.com or any Tree House Jobs service; your account; registration; job postings; job applications; resumes or candidate profiles; employer profiles; business listings; videos, photographs, documents, or other content; payments or charges; communications sent through or concerning the service; privacy or data security; accessibility; advertising or representations concerning the service; fraud or alleged scams; discrimination or alleged discrimination; suspension or termination of an account; these Terms of Use; or the relationship between you and Tree House Jobs.
A Dispute includes claims arising under contract, tort, statute, regulation, ordinance, common law, equity, or any other legal theory.
This Arbitration Agreement applies to claims asserted directly against Tree House Jobs as well as claims against a Tree House Jobs party described above when the claim arises from that person's or entity's relationship with Tree House Jobs.
This Agreement does not create an arbitration agreement between a job seeker and an employer. Tree House Jobs is not a party to disputes arising solely between employers and job seekers unless Tree House Jobs itself is separately named as a party to the dispute.
2. Federal Arbitration Act
This Arbitration Agreement involves interstate commerce and is governed by the Federal Arbitration Act (“FAA”), 9 U.S.C. §§ 1–16, including its rules concerning the interpretation and enforcement of arbitration agreements.
To the extent state law applies and is not preempted by the FAA, the laws of the State of Ohio will apply, without depriving an individual user of any non-waivable protections provided by applicable federal, state, or local law.
3. Informal Resolution Before Arbitration
Before either party begins arbitration, the party asserting a Dispute must first provide the other party with an individual written Notice of Dispute and provide at least 30 days for the parties to attempt to resolve the matter informally.
A Notice sent to Tree House Jobs must be sent to:
Email: rankflv@gmail.com
and, if desired, by mail to:
Tree House Jobs, Attn: Legal / Arbitration Notice, 4465 Fulton Drive, Canton, Ohio 44718
The Notice should include the claimant's name, contact information, email address associated with the Tree House Jobs account if applicable, a description of the facts giving rise to the Dispute, and the relief requested.
Tree House Jobs will send any Notice of Dispute to the email address associated with the user's account or to another address the user has provided.
The parties will attempt in good faith to resolve the Dispute during the 30-day period.
Applicable limitation periods and filing deadlines will be tolled during this 30-day informal-resolution period to the extent permitted by law.
If the Dispute has not been resolved after 30 days, either party may begin arbitration.
4. Arbitration Provider and Rules
Arbitration will be administered by the American Arbitration Association (“AAA”) before one neutral arbitrator.
For an individual using Tree House Jobs primarily as a job seeker or for personal purposes, the AAA Consumer Arbitration Rules and Mediation Procedures will apply if AAA determines those rules are applicable.
For an employer, business, recruiter, or other user using Tree House Jobs primarily for commercial purposes, the AAA Commercial Arbitration Rules and Mediation Procedures will apply unless AAA determines that another AAA rule set is applicable.
If a group of individual arbitration demands qualifies for treatment under the AAA Mass Arbitration Supplementary Rules, those rules may also apply. Application of mass-arbitration administrative procedures does not convert individual arbitrations into a class, collective, consolidated, or representative arbitration.
The applicable AAA rules are available from the American Arbitration Association.
If AAA is unavailable or declines to administer a Dispute for reasons unrelated to a failure by Tree House Jobs to comply with AAA requirements, the parties will attempt to agree upon another nationally recognized arbitration provider. If they cannot agree, a court of competent jurisdiction may appoint an arbitrator or arbitration provider as permitted by law.
Tree House Jobs will not rely on AAA's refusal to administer an arbitration resulting from Tree House Jobs' failure to pay required fees or comply with applicable AAA consumer standards as a basis for avoiding arbitration.
5. Arbitration Location and Participation
For an individual user, arbitration may be conducted by telephone, videoconference, submission of documents, or in the county or comparable geographic area where the individual resides, as permitted by the applicable AAA rules and selected by the arbitrator after considering the parties' preferences.
An individual user will not be required to travel to Ohio solely to participate in an arbitration.
For business users, arbitration may be conducted remotely or in Stark County, Ohio, subject to the arbitrator's authority and the applicable AAA rules.
The parties may mutually agree to another location or method.
6. Arbitration Costs
For individual users, the individual's arbitration filing fee will not exceed the amount the individual would be required to pay under the applicable AAA Consumer Arbitration Rules.
Tree House Jobs will pay all arbitration administration fees and arbitrator compensation that AAA rules or applicable law require the business to pay.
If applicable law requires Tree House Jobs to pay additional arbitration costs for this Arbitration Agreement to be enforceable, Tree House Jobs will pay those costs.
Each party will ordinarily be responsible for its own attorneys' fees and expenses unless applicable law permits or requires the arbitrator to award attorneys' fees or expenses to the prevailing party.
For business and commercial disputes, fees will be allocated according to the applicable AAA Commercial Arbitration Rules unless applicable law requires otherwise.
Nothing in this Agreement authorizes an award of fees or costs that applicable law prohibits.
7. Arbitrator's Authority
Except for questions that applicable law requires a court to decide, the arbitrator will have authority to resolve disputes concerning the interpretation, scope, applicability, or enforceability of this Arbitration Agreement.
However, a court — not the arbitrator — will decide:
• whether an agreement to arbitrate was ever formed;
• whether a user validly opted out of arbitration;
• whether a later agreement superseded this Arbitration Agreement; and
• whether the Class Action Waiver below is enforceable.
The arbitrator may award the same individual remedies that would be available in court, including damages, statutory damages, declaratory relief, injunctive relief, and attorneys' fees where authorized by applicable law.
Nothing in this Arbitration Agreement eliminates or limits any substantive right or remedy that applicable law does not permit the parties to waive.
The arbitrator will issue a written decision explaining the essential findings and conclusions on which any award is based.
Judgment on an arbitration award may be entered in any court having jurisdiction.
8. Reasonable Exchange of Information
The parties will be entitled to a reasonable exchange of non-privileged information relevant to the Dispute.
The arbitrator will determine the appropriate scope of discovery based on the needs and value of the case, the burden and expense involved, and the applicable AAA rules.
Nothing in this Agreement is intended to prevent a party from obtaining information reasonably necessary to present or defend a claim.
9. Small Claims Court
Notwithstanding this Arbitration Agreement, either you or Tree House Jobs may bring an individual action in small claims court if the claim qualifies for that court's jurisdiction.
An individual may bring such an action in a small claims court having lawful jurisdiction over the individual and the dispute.
If a small claims action is transferred, removed, or appealed to a court of general jurisdiction, either party may require that the Dispute be submitted to arbitration to the extent permitted by law.
10. Government Agencies
Nothing in this Arbitration Agreement prevents you from reporting suspected violations of law to, filing a complaint with, or cooperating with a federal, state, or local government agency.
Nothing in this Agreement prevents a government agency from investigating or pursuing relief to the extent authorized by law.
11. Temporary or Emergency Court Relief
Either party may seek temporary or emergency injunctive relief from a court of competent jurisdiction when reasonably necessary to prevent imminent unauthorized access to accounts or computer systems, misuse or disclosure of confidential information, infringement or misuse of intellectual property, unlawful scraping or harvesting of data, or other immediate and irreparable harm.
Seeking such temporary relief does not waive arbitration of the underlying Dispute.
12. Claims That Cannot Lawfully Be Arbitrated
If applicable federal, state, or local law prohibits arbitration of a particular claim or remedy, this Arbitration Agreement does not require arbitration of that claim or remedy to the extent arbitration is legally prohibited.
Any non-arbitrable claim should, to the extent permitted by law, be stayed until arbitration of the arbitrable claims has been completed.
13. Class Action and Representative Action Waiver
YOU AND TREE HOUSE JOBS AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF, CLAIMANT, OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING.
Unless you and Tree House Jobs both agree in writing:
• the arbitrator may not combine the claims of different individuals into a single arbitration;
• the arbitrator may not preside over any class, collective, or representative proceeding; and
• the arbitrator may award relief only to the individual party seeking relief and only to the extent necessary to resolve that individual's claim.
Administrative coordination permitted under AAA's Mass Arbitration Supplementary Rules does not constitute class or collective arbitration and does not authorize an arbitrator to adjudicate the merits of multiple individuals' claims as a single claim.
If applicable law requires that a particular request for public injunctive relief or another non-waivable representative remedy be heard in court, that request may proceed in court to the extent required by law. To the extent permitted by law, proceedings concerning that remedy will be stayed until arbitration of the individual's arbitrable claims has concluded.
There will be no class arbitration unless Tree House Jobs expressly agrees to it in writing after the Dispute arises.
14. Waiver of Jury Trial
TO THE EXTENT PERMITTED BY LAW, YOU AND TREE HOUSE JOBS KNOWINGLY AND VOLUNTARILY WAIVE THE RIGHT TO HAVE AN ARBITRABLE DISPUTE DECIDED BY A JUDGE OR JURY IN COURT.
Arbitration uses a neutral arbitrator rather than a judge or jury, and judicial review of an arbitration award is limited under applicable law.
15. Right to Opt Out
You may reject this Arbitration Agreement without affecting your ability to use Tree House Jobs.
To opt out, you must send Tree House Jobs a written opt-out notice within 30 days after the date you first affirmatively accept this Arbitration Agreement.
The notice must state that you are opting out of the Tree House Jobs Arbitration Agreement and provide enough information to identify your account, including your name and the email address associated with the account.
Send the opt-out notice to:
Email: rankflv@gmail.com
or by mail to:
Tree House Jobs, Attn: Arbitration Opt-Out, 4465 Fulton Drive, Canton, Ohio 44718
Opting out of arbitration does not opt you out of the remaining Terms of Use.
Tree House Jobs will not retaliate against, restrict, or terminate a user's account solely because that user timely exercises the right to opt out.
An opt-out applies only to the person or business that submitted it.
16. Changes to This Arbitration Agreement
Tree House Jobs will not materially modify this Arbitration Agreement in a manner that retroactively alters the arbitration rights applicable to a Dispute of which Tree House Jobs had actual written notice before the modification.
If Tree House Jobs makes a material change to this Arbitration Agreement, users will receive reasonable notice.
Where appropriate, Tree House Jobs may require users to affirmatively accept a materially revised Arbitration Agreement before continuing to use certain account services.
The version of the Arbitration Agreement that the parties validly accepted and that governs the particular Dispute will control.
17. Severability
Except as specifically provided concerning the Class Action Waiver, if any provision of this Arbitration Agreement is determined to be invalid or unenforceable, that provision will be severed or limited to the minimum extent necessary, and the remainder of the Arbitration Agreement will remain in effect.
If a court determines that the Class Action Waiver cannot lawfully be enforced with respect to a particular claim or remedy, that claim or remedy will proceed in court rather than in class arbitration, unless the parties expressly agree otherwise after the Dispute arises.
18. Survival
This Arbitration Agreement survives deletion or termination of an account, removal of a job posting or resume, cancellation of a paid service, termination of the Terms of Use, and cessation of use of Tree House Jobs.
19. Mutual Agreement
This Arbitration Agreement applies equally to Tree House Jobs and to you.
Except for the limited exceptions expressly stated above, if Tree House Jobs would require you to arbitrate a particular type of claim, Tree House Jobs agrees to arbitrate that same type of claim against you.
BY AFFIRMATIVELY ACCEPTING THE TREE HOUSE JOBS TERMS OF USE, YOU ACKNOWLEDGE THAT YOU HAVE READ AND AGREE TO THIS ARBITRATION AGREEMENT AND CLASS ACTION WAIVER, SUBJECT TO YOUR 30-DAY RIGHT TO OPT OUT.